Privacy Policy

How we handle and protect your data.

Last updated: 31 March 2026

Pioneer.AI Ltd operates this website (pioneer-ai.co.uk). This privacy policy explains how we handle your data when you visit our website.

If you are looking for the privacy policy for the PioneerChat service, please visit pioneerchat.ai/privacy.

Topics:

What data do we collect?

We do not collect personal data directly through this website. There are no user accounts, registration forms, or contact forms on this site.

However, when you visit this website your browser automatically connects to third-party services that we use to serve fonts and media. These services may process limited technical data such as your IP address. See the Third-party services section below for details.

How do we collect your data?

We do not collect data through forms, accounts, analytics, or tracking scripts. This is a static informational website.

When you load a page, your browser makes requests to the third-party services listed below in order to display fonts and media content.

Third-party services

This website uses the following third-party services:

  • Google Fonts (fonts.googleapis.com and fonts.gstatic.com) — loaded on every page for typography. When your browser requests these fonts, Google may receive your IP address, browser type, and referring page. See Google’s Privacy Policy for details on how they handle this data.
  • Cloudflare R2 — hosts a demo video on the homepage. When your browser loads this video, Cloudflare may process your IP address to serve the content. See Cloudflare’s Privacy Policy for details.

How will we use your data?

We do not collect or use any personal data from visitors to this website.

How do we store your data?

We do not store any visitor data. This is a static website with no database or server-side processing of personal information.

Marketing

We do not send marketing communications or collect email addresses through this website. If you contact us via email, we will only use your email address to respond to your enquiry.

What are your data protection rights?

Pioneer.AI would like to make sure you are fully aware of all of your data protection rights. Under the UK General Data Protection Regulation (UK GDPR), every individual is entitled to the following:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that Pioneer.AI correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

The right to erasure – You have the right to request that Pioneer.AI erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Pioneer.AI restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Pioneer.AI’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Pioneer.AI transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Or write to us at: Pioneer.AI Ltd, 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit websites, information may be collected from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

This website does not set any cookies. We do not use analytics cookies, advertising cookies, or any other tracking cookies.

Third-party services embedded on this site (such as Google Fonts) may set their own cookies. Please refer to their respective privacy policies for details.

How to manage your cookies

Since this website does not set cookies, no action is required. You can set your browser to block third-party cookies if you wish to prevent cookies from embedded services such as Google Fonts. Visit allaboutcookies.org for instructions on how to manage cookies in your browser.

Privacy policies of other websites

The Pioneer.AI website contains links to other websites, including our PioneerChat service. Our privacy policy applies only to this website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Pioneer.AI keeps its privacy policy under regular review and places any updates on this page. This privacy policy was last updated on 31 March 2026.

How to contact us

If you have any questions about Pioneer.AI’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Or write to us at: Pioneer.AI Ltd, 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Pioneer.AI has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: [email protected]

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.